Booth 518 at OLC Accelerate, November 16 to 18. Come take a rep.Start free
Enterprise: Teachable moments

Find where the conversation turned.

Every rep has a few standout moments: a question that opened the conversation, an answer that closed it. Teachable moments pulls them out and sets them in a sidebar.

Standout moments

Forty messages. The five that stand out are marked.

Instructors get a place to begin the discussion. Learners see what they did that shifted the conversation, and where they lost ground. You can add a note beside any moment.

For instructors

Teachable moments from every rep in a group, in one view. Bring the best ones to class.

Nursing, the blood thinner
MessageTagMoment
9InsightYou stopped explaining and asked what was behind the no.
14Lost ground“The doctor ordered it.” He went quiet.
21BreakthroughYou told him the decision was his.

Have the hard conversation here first.

Make your mistakes here. Then go again.