Practice: Sell it

Meet the objection. Keep the conversation going.

This is engaging practice. You face a buyer with objections. The buyer won't say yes until you address the obstacle.

You face

A buyer with objections.

Buyers rarely say what is holding them back. They say they'll think about it, or they go quiet. You find the real concern, answer it in the buyer's own terms, and ask for the next step.

Sample rep

Your roleYou're explaining a pricing change to a bakery owner who can't follow the notation.

Buyer

Per seat, per tier. I don't follow. What do I pay?

You

You pay for each person who logs in. You have four staff, so $36 a month.

Buyer

Last year it was one flat price. Why is it more now?

You

Last year's plan covered one shop. Now you have two, and this plan covers both.

Buyer

Glances at the clock.I'll think about it.

Type your response…↑

Cognitive audit · Attempt 1

76 / 100

Reading the buyer21 / 25

Answering the objection15 / 25

Plain language22 / 25

Asking for the next step18 / 25

You put the price in her words. You asked for the yes before you answered why it went up, so the objection stayed open.

To work on next:

Answer the increase first, then ask.
Offer a next step she can say yes to.

Meet the objection. Keep the conversation going.

Have the hard conversation here first.