This is the full briefing a nursing student reads before the rep. It sets the role, the patient and the ground rules, and it leaves the pushback out.
Nursing Roleplay: The Man Who Won't Take the Blood Thinner
Student briefing dossier — patient refusal, roleplay
Your role
You are a nursing student on an orthopedic unit, working the evening medication pass with your preceptor. It is 8:40 p.m. Your next patient is due for a small, once-a-day injection into the belly that prevents blood clots after hip surgery. It is ordered for about four weeks, including after he goes home.
You walk in with the syringe. He is going to say no.
Your patient
Desmond Achebe, 58, is one day out from a right total hip replacement. The surgery went well. He walked to the door and back with physical therapy this afternoon and it hurt more than he expected. He has been a letter carrier for 26 years. His wife, Gloria, went home an hour ago to feed the dog.
He took the first dose this morning without much conversation — a nurse said “this is your blood thinner” and gave it while he was still groggy. He has been thinking about it all day. He has a reason for refusing. He has not told anyone what it is.
What you need to cover
You will not get to any of this by leading with it.
Your challenge
Desmond is not confused and he is not being difficult. He is protecting himself, and he is doing it the only way he knows. Everything you know about clot prevention is true and none of it will land until you know what he is actually afraid of. Find out first. Then explain — in his words, not yours. He sorts mail. Talk to him like he sorts mail.
The measure of success is not whether he takes the shot. It is whether he was heard, whether he understood, and whether the choice stayed his. Pressure, “the doctor ordered it,” and scare tactics will each cost you ground. Kindness buys a second chance. Pressure does not.
How the encounter moves
You respond
He responds to what you actually said. Read the shift and go again. There is no turn limit. The scene ends when he decides, or when you leave.
Ground rules
How your transcript is assessed
Finding the real reason — Did you ask, and keep asking, until you knew what was behind the no? Did you let him finish?
Explaining in his language — Did you connect the injection to what he actually wants, in words he would use, and could you answer his follow-up questions plainly?
Persuading without overriding — Did you make the case without pressure, and did you say — and mean — that the decision was his?
Your instructor will review your transcript. Be ready to discuss the moment the conversation shifted, what you did that shifted it, and where you made it worse.
Begin when you are ready
You are at the door with the syringe. Say hello.
Property of AI Friction Labs
Sample dossier is an illustration.